Service Center

Certified Excellence in After-Sales Support
At Tillawi Group, we believe that a great product deserves even greater support. That’s why we operate one of the most advanced service centers in Jordan, built and maintained in accordance with German Service Center Standards (as followed by global brands like Kärcher and Arshia).
Our service center is officially certified to meet the requirements of leading European manufacturers, ensuring we follow international best practices in diagnostics, repairs, and customer care.

Our Technical Capabilities

• Over 10 certified technicians and engineers with extensive experience in handling home appliances, cleaning systems, and professional-grade equipment
• Specialized tools and diagnostic systems approved by global manufacturers
• Dedicated zones for steam cleaning systems, pressure washers, kitchen appliances, and garment care products
• Genuine spare parts availability guaranteed for all supported brands
• Fast turnaround time and clear communication on service status
• Lifetime free labor service for Kärcher products (excluding parts)

We Service What We Sell
We are the authorized service provider for all products we sell — including Kärcher, Arshia, and Lavor — and our commitment doesn’t end at purchase. We offer ongoing support to keep your products running at their best for years to come.

Contact Our Service Center
Need help or want to book a service? Reach out to our team today:

• Phone: 0787087085
• Email: info@tillawi-group.com
• Location: Tillawi Group Showroom – Khalda, Amman
• Working Hours: Saturday to Thursday, 10:00 AM – 4:00 PM